UGG® Australia footwear is warranted for six months against defective materials and workmanship that may occur outside of normal wear and tear.

Slight dye transfer may occur with darker colored sheepskin during first few wears.

Because sheepskin is a natural product, there may be some irregularities and variations in color and texture. These traits are characteristic of fine sheepskin and add to the beauty and character of the footwear.

Defect evaluations take 1 to 3 weeks to process. If a product is not deemed defective, it will be returned to the customer.

All packages should be sent via a trackable method. UGG® Australia is not responsible for packages that are lost in transit sent by customers.